Privacy Policy
Last updated: January 2026
Information we collect
When you request a quote, contact us, or use our chat assistant, we collect the information you provide: your name, phone number, email address, city, property type and message details. We use this solely to respond to your enquiry and provide our services.
How we use your information
Your details are used to prepare quotes, schedule and perform services, and follow up on your enquiry. Quote requests are processed through our customer-relationship platform (GoHighLevel). We do not sell or rent your personal information to third parties.
Data retention & security
We retain enquiry and customer records only as long as needed to provide services and meet legal obligations. Reasonable technical and organisational measures protect your information from unauthorised access.
Cookies & analytics
This site may use basic analytics to understand how visitors use it. No personally identifying information is collected through analytics.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing info@splashnshine.ca or calling +1 778 804 5911.