Exterior cleaning questions, answered

Splash N Shine serves the entire Lower Mainland, BC, Canada, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Delta, Abbotsford, Chilliwack, Port Moody, Mission, Maple Ridge, Pitt Meadows, White Rock. We're a service-area business — we come to your home, so there's no walk-in location.

We offer roof cleaning, gutter cleaning, house washing, pressure washing, window washing, leaf filter installation, permanent holiday lights across the Lower Mainland. Every service is fully insured, eco-friendly and backed by a 100% satisfaction guarantee.

Yes — quotes are free and returned within 24 hours. Most jobs can be quoted from a few photos and your address, so you usually don't need to be home for an estimate. Call +1 778 804 5911 or use the online quote form.

Yes. Pressure washing uses high pressure to clean hard surfaces like concrete driveways and patios. Soft washing uses low pressure plus a biodegradable treatment to safely clean delicate surfaces — roofs, siding and windows — without damaging them. Using high pressure on a roof or siding can cause serious, expensive damage, so we match the method to the surface.

Yes — Splash N Shine is fully insured and licensed, and our technicians are background-checked. We also stand behind every job with a 100% satisfaction guarantee: if you're not happy, we come back and make it right.

Yes. We use eco-friendly, biodegradable cleaning solutions and take care to protect landscaping during every job. Our soft-wash approach is designed to be effective while remaining safe around pets, plants and your family.

We operate Mon–Sat 08:00–18:00. You can reach us by phone at +1 778 804 5911 or email at info@splashnshine.ca.

You can book year-round in our mild climate. Dry spring and summer days are ideal for house washing, while fall and winter are the best value for driveways and patios — the clean lasts longer because moss re-establishes slowly in the cold, and scheduling is easier outside peak season.

Yes. Soft washing uses low pressure — about the strength of a garden hose — with a biodegradable cleaning solution doing the work. It's the method recommended by shingle manufacturers, unlike pressure washing which strips granules.

Because the treatment kills moss and algae at the root, most Lower Mainland roofs stay clean for 2–4 years depending on tree cover and shade.

We use eco-friendly, biodegradable solutions and pre-rinse and protect landscaping around downspouts. Your garden is safe.

It depends on roof size, pitch and moss coverage. Contact us for a free, no-obligation quote — most quotes are ready within 24 hours.

Twice a year for most homes — late fall after leaf drop and spring after winter storms. Homes under heavy tree cover may need a third visit.

Yes — we wipe exterior gutter faces of drips and can add a full gutter-brightening scrub to remove black streaks (tiger striping) on request.

We flush to the ground-level drain and let you know if an underground blockage needs a drainage specialist — we never leave you guessing.

Yes — ask about our leaf filter installation. Premium gutter guards keep debris out so cleanings become rare.

No. Soft washing uses low pressure with the cleaning solution doing the work. It's safe for paint, caulking, and every common siding type in the Lower Mainland.

Most single-family homes take 2–4 hours depending on size and grime level. Larger homes may take a full morning.

Just close windows and doors and move fragile items off patios near the house. We handle everything else, including protecting plants.

Every 1–2 years keeps algae from establishing. North-facing and shaded walls green up fastest in our climate.

Most oil staining lifts dramatically with degreaser pre-treatment and pressure washing. Very old, deep-set stains lighten substantially but may leave a faint shadow — we'll set expectations honestly during the quote.

No — we adjust pressure and technique to the surface. Pavers, exposed aggregate and stamped concrete each get an appropriate setting; joint sand can be re-swept after cleaning.

With our post-treatment, most surfaces stay clean for 1–2 years. Shaded, north-facing areas regrow fastest.

Siding gets soft washing, not high pressure — see our house washing service. High pressure belongs on concrete and stone, not on your walls.

Our standard service covers exterior glass, frames, sills and screens. Interior glass can be added — just mention it when booking.

Light mineral spotting comes off with our standard clean. Etched-in hard-water staining may need a restorative polish, which we'll identify and quote separately.

Yes — water-fed pole systems let us clean up to three storeys from the ground, protecting both your landscaping and our crew.

Most Lower Mainland homes book twice a year — spring (pollen) and fall (rain grime). Homes near busy roads benefit from quarterly cleans.

Quality micro-mesh guards do — needle-shedding cedars and firs are exactly why we install fine-mesh filters rather than cheap perforated covers.

Dramatically less. Debris dries and blows off the mesh. An occasional brush-off of the guard surface every year or two is all most homes need.

Usually yes, if the gutters are sound. We inspect first and tell you honestly if a section needs repair before it's worth covering.

No — our filters fasten to the gutter, not under your shingles, so roofing warranties are unaffected.

The track is colour-matched to your roofline and sits tight under the eave — from the street it reads as a subtle trim line most visitors never notice.

Yes — rooflines, peaks and accents can be zoned so you can light the front peak differently from the garage line, all from the app.

Commercial-grade LEDs are rated for roughly 50,000 hours — decades of holiday use — and our installations come with a lifetime warranty. If a bulb, track section or controller ever fails, we repair or replace it.

Barely — LEDs draw a small fraction of traditional bulbs. A typical roofline costs pennies per evening to run.