Privacy Policy

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1. Introduction

Welcome to Splash N Shine (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or interact with our social media and advertising campaigns.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and location.

• Service Requests: Details of requested services, property type, and preferences.

• Payment Information: Billing details for deposits and service payments (processed securely through third-party payment processors).

• Technical Data: IP address, device type, and browsing activity on our website.

• Social Media Interactions: Engagement on TikTok, Instagram, Facebook, and Google ads.

3. How We Use Your Information

We use your information to:

• Provide and schedule cleaning services.

• Process payments and send invoices.

• Respond to inquiries and customer support requests.

• Improve our website and marketing efforts.

• Send promotional offers and service updates (with opt-out options).

• Ensure compliance with legal obligations.

4. How We Share Your Information

We do not sell or trade your personal data. However, we may share it with:

• Service Providers: Third-party tools for payments, scheduling, and customer management.

• Marketing Platforms: Google, TikTok, and Facebook for targeted ads.

• Legal Compliance: If required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

• Access & Correction: Request a copy or correction of your personal data.

• Opt-Out: Unsubscribe from marketing emails and promotional messages.

• Delete Data: Request deletion of your data unless required for legal purposes.

To exercise your rights, contact us at info@splashnshine.ca or 778-804-5911.

7. Cookies & Tracking Technologies

We use cookies and analytics tools to enhance your browsing experience. You can manage cookie preferences in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Splash N Shine

📞 Phone: 778-804-5911

📧 Email: info@splashnshine.ca

🌐 Website: www.splashnshine.ca

By using our services, you agree to this Privacy Policy.